Important information
Disclaimer
Read before you engage
1. What this disclaimer covers
This disclaimer applies to all Solar Advice websites, quotes, installations and customer communications. It sets out the legal relationship between you and Solar Advice, limits on our liability, how we handle your data, and the accuracy of pricing and incentive information shown on our site. Before you contact us or sign a contract, please read this page in full. If you do not agree with these terms, do not use our services.
2. Pricing is guidance, not a quote
All prices shown on this site—including Solar Panel Installation ($4,000–$9,500), Solar Battery Installation ($7,000–$15,000), Solar + Battery Packages ($12,000–$26,000), Add a Battery to Existing Solar ($7,500–$16,000), Commercial Solar ($25,000–$160,000), EV Charger Installation ($1,200–$3,200), Heat Pump Hot Water ($3,500–$6,000), Solar Repairs & Maintenance ($180–$1,200), Inverter Replacement ($1,500–$4,200), Solar Panel Cleaning ($150–$450) and Off-Grid Solar Systems ($25,000–$75,000)—are market guidance ranges only. They are not offers or binding quotations.
An accurate price depends on a full site assessment and system design. Factors that affect final cost include: system size (kW) and number of panels; panel and inverter brand tier; roof type, pitch and number of storeys; switchboard condition; single or three-phase power; available rebates or certificates; and your local distribution network's connection requirements. Do not rely on price ranges shown here to make a purchasing decision. Always request and compare written quotes from accredited installers.
3. Rebates and incentives change regularly
Government rebates, Small-scale Technology Certificates (STCs) and the Cheaper Home Batteries program are subject to change. The figures below reflect current rates but may alter on set dates or by legislative change.
Small-scale Technology Certificates (STCs): The federal Renewable Energy (Electricity) Amendment Scheme (SRES) allows eligible householders and small businesses to earn STCs for solar panel systems. The incentive operates as an upfront discount calculated as: system size in kilowatts (kW) × zone multiplier × 5-year deeming period × $38 per STC (current clearing house price). The zone multiplier depends on your location—refer to the Clean Energy Regulator's website for your postcode. Always confirm the current STC price and your eligibility before proceeding.
Cheaper Home Batteries Program: From 1 May 2026, the federal Cheaper Home Batteries program offers subsidies for battery installation. Subsidy levels are approximately $252 per kilowatt-hour (kWh) for the first 14 kWh, $151/kWh for 14–28 kWh, and $38/kWh for 28–50 kWh installed capacity (2026 rates). These amounts are subject to change. Confirm current subsidy rates and your state's eligibility criteria with the Department of Climate Change, Energy, Environment and Water (DCCEEW) or your state energy agency before proceeding.
State-based rebates and schemes vary by location and may include energy bill assistance, rebates on solar or heat pump installation, or interest-free loans. Contact your state energy agency or local council to confirm what is available in your postcode.
Do not rely on this site's description of incentives as financial or tax advice. Incentive amounts, eligibility rules and claim deadlines change without notice. Always verify current figures and terms directly with the Clean Energy Regulator (www.cleanenergyregulator.gov.au) or your state energy authority before you commit to an installation.
4. Accreditation and licensing
Solar Advice employs accredited electricians holding current Solar Accreditation Australia (SAA) credentials. SAA accreditation is the recognised standard for solar installers in Australia and requires annual renewal and compliance with the Clean Energy Regulator's design and installation guidelines.
Before you engage any solar installer, ask to see proof of current SAA accreditation and ask your installer's licence number and verification against the SAA register. Accreditation status can be checked at www.solaraccreditation.com.au. Be cautious of installers who cannot provide current accreditation or proof of licensed electrician status. Poor installation can void manufacturer warranties, damage your property, create safety hazards and invalidate your eligibility for government incentives.
We are a NETCC Approved Seller. NETCC (National Electrical Trades and Communications Council) approval confirms that we comply with industry standards for parts supply and installation practice. Always confirm our current approval status at www.netcc.com.au.
5. Warranty and guarantee disclaimers
Solar Advice warrants that all work will be carried out in a professional, safe and workmanlike manner by accredited electricians in accordance with Australian Standards, the Electrical Safety Code of Practice (relevant to your state) and the Clean Energy Regulator's installation guidelines.
Typical warranties are: panels (10–25 years, depending on brand); inverters (5–10 years, depending on model); batteries (5–10 years, depending on chemistry and manufacturer); and Solar Advice installation labour (12 months). All warranties are subject to proper maintenance, correct operation and compliance with the manufacturer's instructions. Warranties do not cover damage caused by misuse, neglect, accident, natural disaster, unauthorised repair, or failure to follow the system manual.
Manufacturer warranties are the responsibility of the equipment maker, not Solar Advice. Solar Advice acts as an intermediary and will facilitate warranty claims, but cannot guarantee approval, processing time or outcome. Always read the manufacturer's warranty documents before purchase and contact the maker directly if a fault occurs during the warranty period.
Government incentives such as STCs and the Cheaper Home Batteries subsidy are not guaranteed by Solar Advice. Your eligibility depends on meeting the Clean Energy Regulator's or DCCEEW's criteria at the time of claim. Solar Advice does not guarantee that an installation will generate sufficient certificates or that a claim will be accepted. Always read the relevant scheme rules before signing a contract.
6. System performance and savings disclaimers
Solar system output depends on weather, season, roof angle, shading, inverter efficiency, weather and the quality of the installation. Solar Advice provides an estimated system performance based on historical weather data and your usage profile. Actual output may be higher or lower.
Estimated annual electricity savings shown on quotes or in our marketing are based on assumed electricity prices, usage patterns and solar output. Electricity prices change regularly. Your actual savings will depend on the time of day you use electricity, the distribution network's export tariff, any peak demand charges, and your own consumption behaviour. Do not treat savings estimates as a guarantee of cost recovery or return on investment.
Weather events, roof degradation, panel soiling, inverter faults or changes in your home's electricity use can all reduce output and savings. Solar Advice is not liable for any shortfall in savings or output. A monitoring app will help you track real performance.
7. Site assessment and design limitations
Solar Advice will carry out a site assessment and roof check as part of the quotation process. The assessment is visual and non-invasive. It does not include removing roof materials, entering the roof cavity, drilling test holes, or detailed engineering analysis. Solar Advice is not responsible for discovering structural defects, asbestos, vermin, mould, water damage or other issues that would only be apparent on full intrusive inspection or professional structural survey.
If the site assessment reveals concerns—for example, roof deterioration, ancient wiring, a dangerous switchboard or structural issues—Solar Advice will flag these and may recommend you engage a licensed roofer, electrician or structural engineer before proceeding. Proceeding without professional clearance is your choice; Solar Advice is not liable for damage caused by pre-existing defects.
System design is based on your stated usage, roof space and connection point. If your usage, tariff, grid limitations or roof condition change after the design is complete, the design may no longer be optimal. Solar Advice is not liable for design changes or system underperformance caused by changes you did not disclose at the time of the assessment.
8. Connection to the distribution network
Grid connection is the responsibility of your local distribution network operator, not Solar Advice. Solar Advice will prepare the required connection paperwork, arrange an inspection and submit the application. However, the network operator has discretion to impose conditions, require upgrades to your switchboard or wiring, charge connection fees, or reject an application.
Connection times vary by network and by system size. Small residential systems (up to 10 kW) typically connect within 5–10 business days of approval. Large or three-phase systems may take longer. Solar Advice is not liable for delays caused by the network operator.
If your network operator requires switchboard or wiring upgrades, you will be charged separately. Solar Advice can arrange these through its electricians, but costs are additional to the solar installation price. Always ask whether upgrades are needed before you sign a contract.
9. Limitation of liability
To the extent permitted by law, Solar Advice excludes all liability for indirect, incidental, consequential or special loss—including lost profits, lost savings, lost earnings or business interruption—arising from the use of this site, the accuracy of information, the performance of an installed system, or the failure of any equipment.
Solar Advice's total liability to you for any claim is limited to the cost of the goods or services that gave rise to the claim, or $5,000, whichever is lower.
This limitation does not apply to claims arising from Solar Advice's gross negligence, wilful misconduct, or breach of a statutory obligation that cannot be excluded by law. Consumer guarantees under the Australian Consumer Law (Competition and Consumer Act 2010) cannot be excluded.
Solar Advice is not liable for claims arising from system failure, underperformance, damage to property, personal injury or loss of life unless Solar Advice was directly responsible through negligent installation or breach of the work warranty.
10. Data and privacy
Solar Advice collects personal information (name, address, email, phone, postcode, system size, roof type, usage data and payment details) to provide quotes, arrange installations, process incentive claims and handle customer service. By requesting a quote or signing a contract, you consent to Solar Advice using this information for these purposes.
Solar Advice does not sell personal data to third parties. However, data may be shared with: accredited electricians and contractors necessary to complete the work; your distribution network operator and the Clean Energy Regulator (for connection and incentive purposes); equipment manufacturers (for warranty registration); and tax or legal advisors if required by law.
You have the right to access, correct or delete your personal information. Contact [email protected] to request a copy of your data or to withdraw consent (note: withdrawal may prevent us from completing your installation or processing your incentive claim).
This site uses cookies and analytics tools to improve user experience. No cookies are used to track you across other websites without your consent. Refer to our full Privacy Policy for details.
11. Intellectual property and site use
All content on this website—including text, images, logos, designs and software—is the property of Solar Advice or its licensors. You may not copy, reproduce, distribute, modify or publish any content without our written permission, except for personal, non-commercial use.
You must not use this site in a way that is illegal, defamatory, abusive, obscene, misleading or that infringes anyone's intellectual property rights. Solar Advice reserves the right to remove content or block users who breach these terms.
This site may contain links to third-party websites. Solar Advice is not responsible for the accuracy, content or legality of external sites and does not endorse their content.
12. Changes to this disclaimer
Solar Advice may update this disclaimer at any time without notice. The updated version will be posted on this page and the date of last update will be shown. Your continued use of this site constitutes acceptance of the updated terms.
If you do not agree with any changes, stop using the site and contact [email protected] to discuss your options.
13. Governing law and dispute resolution
This disclaimer and all Solar Advice quotes and contracts are governed by the law of the state in which the installation takes place. You agree to submit to the non-exclusive jurisdiction of the courts of that state.
If a dispute arises, Solar Advice encourages you to contact us first at 0485868633 or [email protected] to seek a resolution. If informal resolution fails, you may pursue legal action or, for amounts under $5,000, apply for assistance through your state's small claims or dispute resolution tribunal.
14. Contact and complaints
If you have a question about this disclaimer, our terms, your quote or your installation, contact Solar Advice at 0485868633, [email protected] or visit our office.
If you wish to lodge a complaint about the quality of work, accreditation status, safety concerns or any other issue, contact Solar Advice directly. If we do not resolve the matter to your satisfaction within 30 days, you may lodge a complaint with the relevant state electrical regulator or consumer protection authority. You may also contact the Clean Energy Regulator (1300 553 542 or www.cleanenergyregulator.gov.au) if your concern relates to incentive eligibility, design compliance or installation standards.